DELIVERY & SHIPPING INFO
 

For custom made hats, please allow 2-3 weeks for wholesale orders, and 1-2 weeks for custom orders.   A 50% deposit is necessary for all custom & wholesale orders.  Custom made hats are non-refundable, non-returnable.  But please contact me if you have any problems with your order, so we can fix it.

For purchasing ready made hats, allow 3-5 days shipping processing. Once the hat has shipped I will e-mail you a tracking number for your convenience. 

For ready made hats I gladly accept exchanges, but not returns or cancellations. Just contact me within 3 days of delivery.  Ship items back to me within 7 days of delivery.

Unless an item arrives damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.